For a Global Leader in Worldwide Business Analytics and BPO Services

Business Need:

  • Automated dispatch of invoices integrating three back-end systems and upstream services such as automated e-mails, fax, courier, and customer portal uploads.
  • Timely generation and dispatch of Invoices to worldwide Customers
  • Tracking and handling multiple exceptions during the dispatch cycle
  • Effectively monitoring and managing invoicing schedules, deliverables, quality, performance, budgets, and costs.


  • Oracle’s Service oriented architecture solution offers a comprehensive approach to orchestrating business flows with integration to various enterprise systems. Utilizing Oracle SOA collaboration capabilities, the solution automates and updates all assigned stakeholders about the status and information aligned to each invoicing related task.
  • Using the Oracle SOA Suite (BPEL) there are huge number of validations and business rules built to ensure timely generation and dispatch of invoices to various worldwide Customers.
  • Integrating the invoicing processes available out of the box with existing applications (e.g. Financials, Document Management, Logistics etc.).
  • Design light weight processes for creating, updating and viewing invoicing related tasks such as updating invoices, invoice PDF generation, integration with collection tools, real-time integration with the Courier systems and more.

Key Highlights:

  • Workflow enabled integration between Global Billing System (GBS), Oracle AR and Invoice Dispatch System (GDS) using Oracle SOA
  • ADF based User interfaces and dashboard for dispatchers, and process supervisors
  • Enterprise Deployment Architecture for SOA and ADF application
  • Highly Scalable system to enable the automated dispatching of invoices
  • Real time reports for supervisor / higher role
  • Integration with collection department tool for concrete reconciliation.
  • Customized alerts and notifications based on events.
  • Currency based reports with integration with Oracle AR system
  • Invoice PDFs generation
  • Integration with Courier System for real time status of dispatched invoices

Key Products:

  • Oracle SOA Suite 11g
  • Oracle ADF 11g
  • Oracle Database 11g
  • Oracle WebLogic Server 11g

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